BestMark Mystery Shopper Review – Scam Or Legit?

BestMark is a well respected  market research firm based in Minnesota that provides mystery shopping service to a number of its clients in a variety of industries from retail to restaurants to banks, to casino's, and even automotive service stations to provide high quality feedback in regards to the customer experience and service.

BestMark generated $25M USD/annually in revenue as quoted by crunchbase and was established in 1986. 

BestMark Provides secret shoppers to some of the worlds top and best known corporations with fortune 500 & Global 500 companies their prime clients. 

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Typically their client list includes restaurants, hotels, retail stores, financial institutions, resorts, casinos and many more. 

Two types of jobs exist with Bestmark - mystery shopper and exit interviewer. 

Mystery Shopper I am sure you are familiar with what this job entails - being anonymous mystery and secret shopper and then after your assignment of the hard arduous task of shopping, you will need to complete a highly detailed survey 

The survey gives the company and shop owner feedback and data of which can be used by the company or shop to improve the quality of their service. 

There are over 10,000 mystery shopper assignments every single month by BestMark.

An Exit Interviewer, Is someone that interviews a shopper immediately upon exiting a store in regards to their shopping experience. No figures were given for the number of exit interview positions or assignments. 

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How Much you can earn fully depends on the assignments that you get as a Mystery Shopper, your experience and the number of deadlines that you can meet. 

The BestMark websites states that you can earn from $7 to $20 per hour. Given frequent work an ability to adhere to deadlines $10,000 per year and rising is fairly achievable level of income. 

If this is ok for you - great. Do factor in the travel time to get to and from you mystery shopping location and the travel expenses you might be looking at $10,000 a year for a 3/4 time job - a bit more than a part time job but not quite full time. 

To become a BestMark Mystery shopper you will have to go through their application process starting with filling out their online application. 

Applicants must be/have: 

• At least 18 years old
• Have excellent written communication ability and skills
• An ability to focus on details
• Full internet access at home or work
• Their own reliable transportation

Once your application is accepted you can check out the available opportunities in your area and select an assignment. Once you have selected an assignment have a good read at the requirements as you must accept all of the T&C's. 

Everything else, other than your actual "mystery shopping" is completed online including your reports and surveys.

This is something that is varied as it depends on the individual shopping assignments that you accept. You will get fully reimbursed for what you spend on the items that you buy. 

You can opt to be paid by check, gift card or Paypal. Payment is in a 4 week cycle. You must send in receipts within 24hrs for them to be included. 

Restaurants and eateries require that you do not purchase anymore than one alcoholic beverage. 

Absolutely!. BestMark Incorporated, the company that owns the market research firm is fully accredited by the Better Business Bureau and holds a perfect A+ Rating. 

There were not any particular complaints that caused me due concern in regards to BestMark. One common one was that travel expense was not covered.

However to balance this out and be fair this clearly stated in the application process that travel expenses will not be covered.

Absolutely! Mystery shopping, often called secret shoppers is a totally legitimate job and has it's own association the Mystery Shopping Providers Association or MSPA for short. 

The MSPA has a website and database from which you can search and look for assignments and learn more about becoming a mystery shopper. They even have certification courses for you to take if you so wish. 

Do keep in mind that you do not need to pay anything at all to be a mystery shopper. There are mystery shopper scams going on who play on the fact that it is actually a legitimate job. 

If anyone or any company is asking for money - it is not a legitimate mystery shopper job or if they offer to send you a check in advance of your purchase - not legit those are the scam jobs. 

A legit mystery shopper job will reimburse for the money that you have spent and request that you keep your receipt and send it to them. 

There are a lot of good things to be said about BestMark and mystery shopping:

• Opportunity For Full Time Employment

This particularly for the dedicated one's.

The company does have a lot of regular shoppers and do understand you are very much a freelancer or sub-contractor and are liable for filing your own taxes.  

As stated you must have great attention to detail. If you try out mystery shopping and actually enjoy it - why not go for official certification form the MSPA and work with a number of companies.

• The Company's BBB Rating!.

Perfect is as perfect can be fully accredited and A+ rating!. Kudos! always a great and reassuring point!. 

• Easy Job!

I don't think there is anything difficult about mystery shopping. If you are of the fairer sex then shopping is in your DNA!.

• Good Pay

The is actually pretty good for BestMark up to $20/hr...for shopping? come on! that's great!. 

Definitely! 

Without a doubt if you dedicate yourself at and to mystery shopping you can make regular income with BestMark as one of your regular clients.

This will fully depend on your ability to work well, pay attention to detail and there being a good volume of well paying assignments in your location. 

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In my opinion and after investigating the company and opportunity extensively I can tell you for sure that this company is not a scam. There is no way in which it is  a scam in my opinion. 

In business since 1986 and generate $25M USD / year. If there were a scam they would have been found out by now. 

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If you have the attention to detail and excellent written communications skills as well as the other main requirements why not give BestMark Mystery Shopping a go?. 

Definitely potential there for you. 

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